Natural Storage System Return Policy
Please read the entire return policy before initiating a return of your MAPWARE system.
- With the exception of the cans of Natural Preserve Nitrogen, all products included in the MAPWARE system, plus any accessories included in the initial purchase, must be included in your return.
(DO NOT RETURN THE CANS OF NITROGEN)
- MAPWARE’s 30-Day Money-Back Guarantee begins 10 days after the shipment date to the end user. That means, from the shipment date, the purchaser has 40 days to contact MAPWARE to return the products. Products may not be returned outside of this 40-day period.
- The purchaser is responsible for the return shipping costs to MAPWARE.
- The purchaser must contact Natural Storage Systems for a Return Merchandise Authorization (RMA) to coordinate the return. No refund will be provided for merchandise returned without an RMA.
- The purchaser must indicate the reason for the return during the RMA request.
- All returns must be in the original packing and in working condition with no physical damage.
- All returns must be received at Natural Storage Systems within 10 days from the issue of an RMA. Returns not shipped within this 10-day period will not be eligible for return or refund.
- When the above requirements are met, Natural Storage Systems will issue a credit to the credit card on file for the purchase price of the items purchased, not including shipping and processing costs.
- Natural Storage Systems will not issue a refund to the purchaser if products are returned defective, damaged or in anything other than original packaging.
For a Return Merchandise Authorization, contact:
Natural Storage Systems – Customer Service: (612) 442-4122
Hours: 9am-5pm CST